It's great to get a gift. What's even better? Exchanging that gift for one that fits better or something you actually wanted. As the annual holiday gift exchanges wind down, it's time for the second ...

It’s hard to imagine life without online shopping. We've grown so accustomed to ordering everything from groceries and shoes to electronics and pet food with a few quick taps on our phones that it's ...

Whether you ordered the wrong item, received a damaged package or just had second thoughts, understanding Amazon’s return policy can save you time and a potential headache. Amazon is known for fast ...

Certain returns of Amazon orders done at UPS stores could come with a new fee. The Information, a media outlet that follows the tech industry, first reported Monday on the fee, which amounts to $1.

Amazon is issuing refunds to some customers for returns sent back to the e-commerce giant, and some were returned years ago. The refunds are being offered after a "recent internal review" by Amazon ...

Amazon will begin charging for returns via UPS in some cases. Some customers have taken to social media to bash the $1 charge. "They need to learn to ship things better then," one Twitter user wrote.

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...

Amazon has instituted a new fee for some returns at UPS Stores in order to compensate for return costs. The Seattle-based tech giant has instituted a charge if return options at Whole Foods, Kohl’s or ...

Like most folks, I order a ton of stuff from Amazon for myself and my family. And on the rare occasion something doesn’t work out, Amazon’s return policies are usually pretty accommodating. But there ...