What do you do when hundreds of your customers are willing to swear on the Bible that your firmware update royally messed up their favorite feature, even though your own tests prove otherwise? If ...

Bose has been forced to defend itself against accusations that the company intentionally hamstrung its own products in a covert attempt to bolster new headphone sales. The saga began with the release ...

First and foremost they are among the best noise-cancelling headphones we have tested in the past 12 months. But one feature of both pairs that Bose was pushing particularly hard in its press releases ...

Once the headphones are updated (or you’ve just taken your new headphones out of the box) you’ll now be able to choose which virtual assistant you prefer in the options menu of the Bose Connect app.

Bose launched firmware update 4.5.2 for the Bose QuietComfort II headphones about a month ago. And ever since the update, users have been reporting progressively worse noise cancellation technology.

But customers will (temporarily) be allowed to downgrade firmware anyway But customers will (temporarily) be allowed to downgrade firmware anyway is a former senior reviewer who worked at The Verge ...

Posts from this topic will be added to your daily email digest and your homepage feed. QC35II owners in Massachusetts and bordering states can request a visit QC35II owners in Massachusetts and ...

With the latest installment in its popular QuietComfort lineup, Bose revisits some of its best headphones ever. The company focused its attention on improving ANC performance and adding an ambient ...