Almost no one is shocked anymore when a seemingly human voice on the other end of the phone line says, “To speak with a person, press the pound key and zero.” Only some 10 years old, ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Integrating a business’s telephone system with the call agent ...

Developing the strategic value of customer interaction centers is dependent on how well computer telephony platforms are built. A robust platform will reliably, consistently, and dynamically bind ...

However, the industry now endorses the new CT Bus (computer-telephony bus) as a transition to an open-systems development environment that is much like that of PCs. Both equipment manufacturers and ...

If your business receives phone calls, use the storage and processing power of your computer to organize your messages. Modern telephony products offer a large number of options for connecting a phone ...

-- SOYO’s latest innovation reveals its commitment to leading the IPC industry by combining legacy design with cutting edge technology -- FREMONT, Calif.--(BUSINESS WIRE) – March 06, 2003 – SOYO® ...

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic today announces its latest product, 3C Connect, designed to seamlessly integrate existing legacy or on-premise telephony systems, including Cisco, Avaya and ...

In a society where time and money are interchangeable, people have come to expect quick service. Why take a four-day train ride across the country, when you can get there by plane in six hours? Why ...

Soyo Group on March 6 announced the availability of its P4I845PE ISA motherboard based on the Intel Pentium 4 platform. The board is the latest addition to Soyo’s family of industrial products ...