AI is reshaping business decision-making, but here's why human judgment remains essential for empathy, creativity and truly ...

Author and futurist Kate O’Neill shares tools and frameworks to help managers improve leadership and decision-making in an AI-driven world.

When a customer success team at a fast-growing tech company began using AI across their workflow, it felt like a breakthrough. Every interaction with clients was recorded and transcribed. AI extracted ...

The ways in which humans can be triggered into making irrational decisions are many and varied. Investors make higher bids for stocks when the sun is shining. If you add paper packaging to a product ...