The system you use to handle an invoice and cut a check to pay it is a business process, as is the way information and documents move through various hands in your operations. Tracking freight, ...

Process improvement involves the business practice of identifying, analyzing and improving existing business processes to optimize performance, meet best practice standards or simply improve quality ...

The Deming Award – named after renowned scholar and former GSUSA instructor Dr. W. Edwards Deming, widely acknowledged as the leading management thinker for quality management – is open to federal, ...

As businesses try to do more with less and respond to economic pressures, they are naturally interested in reducing costs by improving processes throughout their organizations. A number of ...