As enterprises scale, managing large and complex sales processes requires advanced tools that not only streamline operations but also enable data-driven decision-making. Sales automation software is ...

Microsoft on Monday introduced new Microsoft Dynamics 365 "Copilot" artificial intelligence (AI) capabilities to help sales teams. Copilot AI hooks into Microsoft 365 Graph data, as well as customer ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

With AI-powered features in WhatsApp4Dynamics, we’re enabling businesses to move beyond routine replies and towards ...

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Microsoft released two AI sales agents for Microsoft 365 Copilot to enhance revenue operations, integrating with Dynamics 365 and Salesforce CRM. These agents automate lead qualification, customer ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...