Like it or not (mostly not), our phones are like fifth limbs. However, we often don't use them for their original purpose, which is actually calling people. Texts and messaging services certainly have ...

Everyone knows this scene all too well. You’re standing and talking to someone, but you really need to go. Or your attention ...

We’ve all heard them, and most likely, we’ve all used them a time or two: That certain brand of phrase that automatically puts the listener on the defensive, the ones that (kinda, sorta, but not ...

You've probably heard about the importance of first impressions. While they can make a significant impact, first impressions aren't everything. In fact, one etiquette expert believes the final ...

Some people just exude class when they speak. If you're wondering the secret, it's not about fancy vocabulary or a posh accent. It's about the thoughtful phrases they weave into conversations that ...

Do you find it awkward when you have to make conversation with someone you don’t know? You’re not alone. Most people, even those, like me, for whom talking to strangers is a frequent part of our work, ...