The employee experience continues to remain a top priority for organizations. Many are embarking on transformational journeys to shift the structure, approach and culture of their human resources ...

Discover how the Duke Management Program helps leaders embrace the evolving role of managers—developing new capabilities to guide, empower, and inspire in today’s dynamic business landscape.

Human-centered design is crucial in healthcare—but it’s often invisible. Rooted in systems thinking, it considers the broader ecosystems that shape patient needs. Design can make or break a patient’s ...

In my current position in a company reshaping how performance is enabled in large organizations, I've had the privilege of being at the intersection of AI and human performance and helping ...

Whenever I come across the term “human-centred design”, I think of an anecdote that an architect friend likes to tell. It happened years ago but he is still incensed about it. He was invited by a well ...