In the CMSWire's State of Digital Customer Experience (DCX) 2025 report, customer experience teams reveal both their enthusiasm for generative AI and their real-world struggles to operationalize ...

From 2020 to 2022, it was a wild ride for digital health with record-high deals and soaring valuations. But, the sector is maturing, and digital health players now have to change their game plan. In ...

Governments everywhere are trying to drive efficiency while providing better service to citizens. For most, this means looking to technology to grow and optimize their digital reach toward ...

In a joint press release published on Thursday, San Jose-based Adobe and the State of Illinois announced an initiative to modernize the state’s digital experiences for its residents. The project is ...

ARLINGTON, VA,--(BUSINESS WIRE)--Level Access, the leading enterprise digital accessibility platform, in collaboration with the Global Initiative for Inclusive ICTs (G3ict) and the International ...

This week in “What’s New in Digital Equity” — our weekly look at government digital equity and broadband news — we have a number of interesting items, which you can jump to with the links below: A new ...

You can download all of the articles in this special report in one PDF (free registration required). Read now Data silos are slowing digital transformation: Digital ...

There is data out there that highlights the importance of digitizing government services and operations. There are even a few reports that spotlight progress for certain sectors or use cases. But ...