MINNEAPOLIS — Ini Augustine is in a room the size of a closet, going through wires in a network cabinet and labeling ports. "This is kind of my happy place," says Augustine, laughing. "I just nerd out ...

If you used NTS IT Care to help you with a tech support issue, a check for nearly $1,000 might be showing up in your mailbox soon. The Federal Trade Commission (FTC) recently went after another tech ...

Better Business Bureau president and CEO Randy Hutchinson gives consumers tips on how to avoid scams and protect assets.

Phyllis Weisberg, 90, never thought she’d fall for a scam. Though widowed and living alone, she maintained robust social connections and confidently used her mobile phone and laptop computer to ...

A North Jersey man was arrested and charged this week in connection with an alleged technical support scam that defrauded more than 7,000 victims – consisting mostly of small business owners and the ...

Women have been underrepresented in technology fields for years. To bridge this gap, companies must actively implement strategies that not only attract women to tech roles but also support their ...

Remote support company iYogi was caught using scare tactics to sell its services to naive customers. Can it win back our trust? As someone who’s been in this business since mammals were still the new ...

Scammers have devised new ways to trick users into revealing personal information, hand over control of computers and pay for unnecessary software and tech support services, security experts warn.

SEATTLE (AP) — Washington state sued one of the world's largest independent tech support companies Wednesday, saying it routinely scams customers into buying software and services they don't need.

I’m one of the people who answers your call or e-mail when you have a computer or software problem. I’ve been doing it for years at a range of organizations. And there’s a reason that I sound like a ...