Forbes contributors publish independent expert analyses and insights. I share insights about what is impacting the built world. Artificial Intelligence (AI) and automation have sparked a technology ...

As enterprises scale, managing large and complex sales processes requires advanced tools that not only streamline operations but also enable data-driven decision-making. Sales automation software is ...

For CTOs, these technology predictions for 2026 aren’t a call to chase every new tool, but to recognize where the ground is ...

Drivers are more likely to engage in non-driving activities, such as checking their phones or eating a sandwich, when using partial automation systems, with some easily skirting rules set to limit ...

What is AI automation, and how can your business use it? Automation used to be the best way to make software do the work and free up time for more important things. And while AI has since come on the ...

Spanning a wall in a separate area is a large automatic storage and retrieval system that feeds multiple lasers and stores ...

Houston-based Waste Management will continue to shed jobs in 2025 by reducing dependency on roles that require physical labor and turning more to technology and automation for its services. "There has ...

Now more than ever, state and local government agencies need ways to streamline processes and improve operations. Fortunately, many jurisdictions already use provenIT Service Management (ITSM) ...

“Where do you find the time?” This is the question marketers drowning in content demands most often ask. With multiple channels to manage, campaigns to track, and audiences to engage, it’s no wonder ...

Dockworkers and longshoremen with the International Longshoremen’s Association (ILA) are underscoring a fear being felt across various industries: Will robots replace them at their jobs? The ILA’s ...

The three-day dockworker strike that crippled East and Gulf Coast ports put a spotlight on one of America's most important jobs: loading and unloading the billions of products — from food to cars — ...

Mike Tropeano shares his thoughts on the use of Technology and Organizational Redesign to Scale High-Quality Service EDISON, N.J., Oct. 21, 2025 /PRNewswire/ -- Service remains the primary ...