A proper business introduction erases awkwardness and confusion among mixed groups of people. It sets the stage for all parties to acknowledge each other with respect and makes communication easier.

To run a successful business, your management must effectively communicate with your staff, and your staff must effectively communicate with management. This helps to avoid misunderstandings that can ...

In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...