MONTRÉAL — Genetec has announced the launch of Operations Center, a cloud-based work management solution designed specifically for physical security operations. Genetec Operations Center, available as ...

NOC (pronounced “knock,”) stands for a network operations center, and if the term conjures up images of a NASA-like control room, you would not be too far off from reality – at least at some ...

The strategic administration of production processes and personnel to maximize output, minimize errors and continually enhance product quality come under the general banner of "operations management." ...

Minnesota has relocated its emergency operations center from downtown St. Paul to Blaine, expanding space and adding modern ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna and two ...

ATLANTA - Thursday marks four weeks since a massive fire under Interstate 85 caused a section of the busy interstate to collapse. Ever since, state traffic officials have been working overtime, ...

HOLLYWOOD, Fla. -- March 4, 2008 --ScheduALL, a leading provider of broadcast production and operations management software, today announced that NBC is implementing the ScheduALL solution to schedule ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Guests who attended this event include: Geng Feng, Deputy Director of Wuhan City Operation Center; Dong Botao, Director of the Government Network Department of Wuhan Information Center; Zhong ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A contact center is every customer’s first call for answers ...