Claude can now generate tailored answers, summaries, and visualizations based on each team's unique context in HubSpot.

Your Customers Live on Mobile.Your Service Doesn't.New research reveals the shocking disconnect between how retail leaders communicate personally vs. how they serve customers.Key Insights:46% of ...

Generic platforms fail because every industry has unique needs. Banks need compliance, retailers need scaling, universities need student workflows. Finally, there's a solution built to adapt-not force ...

While Industry Leaders Transform CX... Is your Team Still Struggling? The stakes couldn't be higher in today's experience-driven marketplace:79% of consumers will ABANDON your brand for better CX ...

When AI becomes the customer, what happens to your CX strategy?For decades, brands relied on four channels: websites, apps, call centers, and physical locations.But a fifth channel is emerging-one ...

In today's hyper-competitive retail and service landscape, customers have endless options, especially online. This makes customer experience (CX) more than just a buzzword; it's a critical competitive ...

NiCE is an exceptional organization whose global reach, deep expertise, and relentless focus on innovation will accelerate our growth and enhance the value we bring to our customers and partners," ...

Upland's BA Insights is an enablement and search platform that enables users to connect enterprise applications to AWS technology.

StackAdapt's new Snowflake native app, powered by Snowflake Cortex AI, unlocks first-party data activation and insight for programmatic campaigns.

Iterable and Movable Ink are working together to enable hyper-personalization of marketing messages across channels.

Formerly known as PriceSpider, Wayvia harnesses 20 years of shopper and retail intelligence to fuel AI-driven commerce.

Spurred on by Zoho's announcement of building its own LLM from scratch, industry analysts and thought leaders Sheryl Kingstone, Esteban Kolsky, and Jon Reed join me to discuss whether it's time for ...