Key growth factors include are increasing need for customized customer experience, enhanced business efficiency, and higher customer involvement. Next-generation technologies such as AI ...

Cathay United Bank once again dazzled international audiences, sweeping six awards from the Retail Banker International, a ...

You might be running a startup and spend hours each day replying to customer queries, tracking orders, and manually following up on leads, but eventually burn out. AI CRM Tools are your savior and can ...

The best CRM software for small businesses combines affordability, scalability, and customer management. These are ZDNET's ...

ServiceNow has acquired Logik.ai to enhance its AI-powered CRM capabilities and streamline sales and order management.

Reports, based on real reviews from real customers, name SAP Sales Cloud and Emarsys as leaders in multiple categories.

As International Women's Day 2025 calls to "Accelerate Action" toward gender parity, Bunmi Olarinoye's leadership at Stanbic ...

An OSINT investigator and security researcher has raised big questions involving credit bureau TransUnion and the data breach ...

Collaboration technologies can facilitate the communication and coordination required to respond to geopolitical events.

As corporate spending on technology surges, our survey explores how and where businesses are funneling their IT dollars.

AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon. AI has the potential to ...