Navigating air travel can sometimes be stressful, but JetBlue's customer service aims to make your experience as smoot ...

Sky, the owner of Sky News, has announced 2,000 jobs at its customer service centres are at risk. It said that in addition to ...

Rob Porter, head of market and business development at CoSo Cloud, explained to Newsweek that AI is assisting those learnings ...

Learn more about whether Freshworks Inc. or SolarWinds Corporation is a better investment based on AAII's A+ Investor grades, ...

For supply chain companies, adopting AI is not just about upgrading technology; it’s about building a system that can evolve with market conditions.

Learn more about whether SoundHound AI, Inc. or SolarWinds Corporation is a better investment based on AAII's A+ Investor grades, which compare both companies' key financial metrics.

ALLENTOWN, Pa., March 25, 2025 (GLOBE NEWSWIRE) -- CAI, a global services firm, announced today consecutive growth into 2025 ...

As businesses rely on multiple apps to manage their processes, integrating these apps effectively becomes essential for better management, simplified workflows and improved efficiency. If you are ...

Branded as a “new and exclusive travel membership” programme, Ryanair Prime costs €79 per year and promises special monthly ...

Computers and smartphones might be where most writing is done these days, but typewriters still have work to do in the US.

We continue our series of features on the evolution of the Extime Paris concept with a look at the role of the recently-established Extime Campus in driving customer service standards across Groupe ...

If you’ve been looking at different types of customer support software, you’ve probably come across both help desk and live chat solutions. While both of these make it easier for businesses to ...