Businesses today that rely on outgoing calls face a harsh reality: Trust in the voice channel for many Americans is fundamentally broken. Fortunately, there’s a resource that can help restore consumer ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Spam Risk labeling creates an invisible barrier between businesses and the people they're trying to reach. The result is ...

DOVER, DE, UNITED STATES, January 15, 2026 /EINPresswire.com/ -- Call Loom, a cloud-based call tracking system ...

CallRevu, the industry-leading communication platform and largest call tracking provider in North America with the only auto-specific phone system, reaches a new level of innovation with the upcoming ...

Ixigo says AI handled 90% of customer calls during December’s flight disruption as cancellations surged across India.

PRT is suggesting people only ride the "T" on Wednesday if they absolutely have to due to the extremely cold temperatures.

As I am working on the lists of remote job leads most days of the week, I come across a ton of companies I've never hear ...

Telecom providers are ditching clunky decision-tree chatbots for autonomous AI agents, and it should make customer service a ...

GoTo has upgraded its artificial intelligence-powered communications platform for auto dealers. The cloud communications and ...

Service Engine will be officially rolled out at NADA Show 2026 and will be available as an add-on for dealerships using BizzyCar's Recall Management platform. Onboarding includes setup for BDC agents ...

Lightspeed Voice has announced the release of Performance Dashboards, a powerful new feature within its AI tool, NOVA, giving organizations unprecedented visibility into how their teams and individual ...