The broken printer frayed Ross Armstrong’s last nerve. He had to make photo copies of the death certificate of his late husband, Jay Stern, who died in May. But it was Stern who had always handled ...

The geeks in Best Buy’s Geek Squad have long taken on one-time tasks for customers, such as fixing a broken laptop or installing a TV. But as consumers fill their homes with more connected gadgets — ...

The retailer's new Total Tech Support membership program offers Geek Squad assistance for all of your gadgets and appliances -- no matter where or when you bought them. Originally hailing from Troy, ...

The black-and-white Volkswagen Beetle pulled up in front of a suburban Antioch home, and a man wearing a white shirt, white socks, black tie and black pants got out and rang the doorbell, holding up ...

MINNEAPOLIS (WCCO) --Twin Cities-based Best Buy recently launched a membership service that gives users 24/7 access to Geek Squad support for appliances and technology. "Whether they bought their ...

Best Buy is hoping to expand its Geek Squad business by adding Total Tech Support. With Total Tech Support, Best Buy customers can get help for all their technology and appliances, immediately and ...

Markevis Gideon knows you can’t stand Geek Squad. He used to work for Best Buy’s ubiquitous tech-support arm, known for its black-and-white Beetles Priuses and its never-ending turnaround times. But ...

Geek Squad have announced their Tech Support membership will now stretch to cover everything in your home for £6.99 a month. So for those of you who may be a little less technologically inclined, ...

If you want an army of geeks you can count on to tame an unruly computer, you'd better buy a Macintosh: Apple tech support is by far the most effective of any computer brand's. With most Windows PCs, ...