Learn why a customer relationship management (CRM) system is essential for enhancing relationships and driving sales, and explore the key features, types, and advantages of a CRM system. A CRM system ...

Self-service tools and resources can connect to your existing CRM system to deliver more ... adopted Dynamics 365 Customer Service and Dynamics 365 Contact Center to deliver an AI-powered chat service ...

Microsoft is revealed it is now prepared to pay up to $30,000 in bounty to people who discover AI vulnerabilities in its ...

Mad Money’s Jim Cramer has built a very large US following for his CNBC show. His influence has grown to the point where his ...

Microsoft is launching a newly designed version of its Microsoft 365 Copilot app soon. The app, which is used by businesses as a hub for Office documents and now Microsoft’s AI tools ...

If you use Word, Excel, PowerPoint, or any of the Microsoft 365 suite of applications, I have one question for you: Why are you paying full price for your software? If the answer is because you ...

Imad is a senior reporter covering Google and internet culture. Hailing from Texas, Imad started his journalism career in 2013 and has amassed bylines with The New York Times, The Washington Post ...

Maximizing AI agents' performance involves learning about management concerns, including delegating, iterating, prompting, ...

From your experience as an analyst, you have worked with financially-oriented business processes and ERP systems such as MS Dynamics F&O (Finance & Operations), as well as CRM (Customer Relationship ...

The search capability within Copilot has also been significantly enhanced. It now goes beyond Microsoft’s own ecosystem, allowing users to pull information from services such as Google Drive, Slack, ...