Are you afraid of talking about race, ethnicity, or gender because you might offend someone? Here are 8 phrases that can be ...

Confident people don’t need to claim they’re always right because they know that learning comes from acknowledging mistakes.

Feedback at work is typically corrective. However, there are other kinds of feedback that we should provide and receive to ...

Complaint-shy Brits avoid giving feedback in-person when eating out • 50% of people in the South East, including Sussex, are uncomfortable complaining ...

People in Yorkshire are living up to the polite-Brit stereotype, when it comes to making complaints in restaurants, a new ...

People in Scotland are holding back their feelings when it comes to poor experiences in restaurants, a new survey has found.