ServiceNow NOW and Salesforce CRM are leading workflow automation platforms, helping enterprises streamline operations ...

As with CCaaS peers, Five9 is well placed to benefit from the massive contact center cloud transition opportunity, with less than 30% of global contact center agents having moved to the cloud as of ...

Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

Veeam Software has announced the launch of Veeam Data Cloud for Salesforce, addressing a critical gap in enterprise data resilience strategies. This new ...

The conversation around AI replacing humans has been both feverish and fear-laced, but Salesforce CEO Marc Benioff cuts ...

Writer's Action Agent is an autonomous AI that executes complex enterprise tasks across 600 tools, outperforming OpenAI on key benchmarks.

Account reconciliation made simple: what it is, how it works, and the types you need to know to close your books confidently.