Over the past few weeks, T-Mobile has made it clear that it is heading in a new direction, following a significant leadership ...
"Gartner says by the end of 2026, organizations without AI-ready data will see over 60% of their AI projects collapse and get ...
Scammers nearly stole an Apple account by exploiting the support system with authentic-looking tickets and phone calls, users ...
13don MSN
UJET acquires Seattle conversational analytics startup Spiral to boost AI customer service tools
Founded in 2018 by former Amazon engineers, Spiral uses AI to automatically detect and categorize issues raised across phone ...
Powerful artificial intelligence agents are game changers for businesses that want to cost-effectively step up customer ...
Every successful project begins with a meticulously crafted blueprint. Whether you are building an impressive structure, ...
GM releases a software update for Chevy Tahoe, Suburban, and other SUVs to fix an issue causing unexpected hard braking.
Know how AI phone number spoofing powers Deepfake Crypto Support Calls. Learn how scammers mimic official numbers, clone ...
Sinch reports that by 2026, customer communications will heavily rely on AI, conversational messaging, and personalized ...
It’s no secret that social media has a massive role in the online betting space, especially in South Africa. Millions of ...
Voiso, a global provider of AI-powered contact center software, today announced a strategic partnership with Mercatus Outsourcing, a Bulgarian-based (BPO) company serving clients across the EMEA ...
While automation and online tools will continue to grow, voice interactions remain central in markets where relationships ...
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