Boarding a plane has become ‘elitist,’ passengers say — but airlines profit off premium travelers paying for priority status ...
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After Verizon Went Down, Customers Were Furious. Verizon’s Response Is a Lesson for Every Business
Verizon’s outage yesterday was bad, but it proved the company knows one thing: When things go wrong, humans want to speak to ...
It's a shame that customer service doesn't always get the respect and attention it deserves because it's among the most important ingredients in any business's success. There's no better marketing ...
INDIANAPOLIS — A restaurant employee is under arrest after allegedly pulling a gun on an angry customer who refused to leave. According to court documents, Indy metro police officers were called to ...
OMAHA, Neb. (WOWT) - More angry customers in Nebraska and Iowa are coming forward after a First Alert 6 investigation exposed a tour company that abruptly closed and canceled trips. Those vacationers ...
You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...
Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...
Darious Davis was arrested after pulling a gun on his barber during a haircut argument and now faces multiple charges tied to the violent confrontation. Darious Davis pulled a gun on his longtime ...
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