The chain is restoring fan-favorite dishes and retraining staff to regain customer confidence Glenn Beck/Youtube; Al Drago/Bloomberg via Getty Cracker Barrel CEO says rebuilding customer trust is the ...

Cracker Barrel is taking heat from loyal diners who say food quality has slipped – from chilled biscuits to reheated sides – deepening frustration that accelerated after the company scrapped its old ...

Cracker Barrel's CEO said the chain is working to rebuild customer trust after its logo controversy earlier this year marked a quarter of declining sales. During its quarterly financial results call ...

Cracker Barrel posts a loss and cuts outlook for the year, and the stock sank toward a 16-year low Cracker Barrel posted a drop in quarterly sales and a quarterly loss. Cracker Barrel Old Country ...

Cracker Barrel reported a significant quarterly loss and lowered its financial outlook for the year. The company experienced a drop in customer traffic and sales following a controversial logo change.

Cracker Barrel Old Country Store Inc. leaned back on Americana nostalgia at its stores and even returned to its “Old Timer” logo after a backlash against changes earlier this year, but the ...