A new bill looks to reduce hold times by requiring businesses to connect customers with a human within 5 minutes, aiming to ...

I filled out a form I was sent to claim a refund, but then the person told me to download an app to receive it. I found this odd so ended the conversation.

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Add Yahoo as a preferred source to see more of our stories on Google. When you buy through our links, Business Insider may earn an affiliate commission. Learn more As one of the world's largest ...

One person was taken to a hospital after a car crashed into a Starbucks in Lodi on Wednesday afternoon, officials said. The City of Lodi said the crash happened at the Starbucks on Reynolds Rancho ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

SitusAMC, a technology vendor for real estate lenders, holds sensitive personal information on the clients of hundreds of its banking customers, including JPMorgan Chase. By Rob Copeland Stacy Cowley ...

St. Luke’s University Health Network will temporarily close labor and delivery services at its Grand View campus in Bucks County starting Dec. 1, according to the network. The pause in service has ...

Berks County-based Tower Health is laying off more than 100 nurses and health care workers and cutting services at Pottstown Hospital in Montgomery County, Pennsylvania. On Monday morning, staffers, ...

TEMPERATURES CLOSER TO 60 DEGREES. ALL RIGHT, WELL, TONIGHT’S A STORY THAT SHOWS SOMETIMES A LITTLE EFFORT CAN GO A LONG WAY. YEAH. ALISON STEINHEIMER IS A FOOD SERVICE ASSISTANT AT WELLSPAN YORK ...