AI agents, powered by MCP, are becoming customers reshaping consumer finance. They promise speed but risk automation bias & paywalling humans, requiring fair oversight.

Video cover letters could give applicants an edge in a competitive job market by showcasing their skills, personality, and ...

IBM has designed the new z17 mainframe platform to enable AI across many of its functions. It is designed to bring AI ...

I made five unanswered phone calls, waiting more than one hour each time for someone to answer PPL Electric Utilities’ customer service line. I sent three unanswered letters to the office listed ...

VTA bus service resumed Friday, and light-rail service was expected to resume Monday after a judge ordered the end of a weekslong workers strike. The train service has been delayed because of ...

As someone with decades of experience as a job interviewer and applicant, I’m always surprised when I encounter dismissiveness—and outright disdain—of cover letters (especially when that ...

The tax liability for demand raised under 2.1.1, 2.1.3 and 2.2.1 to 2.2.2 is already paid through DRC-03. We were served with DRC-01 bearing reference no _____ on XX/0X/2024.The details of DRC-03 are ...

In the realm of customer service operations, the challenge of maintaining efficiency while providing personalized service is a tightrope walk. As you strive to enhance your email template ...

In this guide, we’ll help you create a helpful customer service policy by sharing the five key topics it needs to cover. We’ll also discuss how ... you can quickly build a library of message templates ...