When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

Ravenna co-founders Kevin Coleman (left) and Taylor Halliday. (Ravenna Photo) Seattle startup Ravenna has raised $15 million ...

You will also find the Gardener’s Logbook inside the shed ... So, happy exploring, and yes, follow the tips for your ease. It ...

“Students frequently sought help when their optional practical training (OPT) applications were mishandled, threatening job offers they had already accepted,” wrote Rajiv S Khanna, an immigration ...

US president Trump has endorsed the Senate's newly approved budget plan, highlighting its inclusion of permanent tax cuts, significant spending reductions, and enhanced border security measures.

A statewide network of nonprofits and advocates worked together to create a new Florida hotline where immigrants can learn about their rights and quickly find legal help and support services for ...

Thanks to a collaboration between Spring Grove High School and Spring Grove Communications, funding was secured to launch a community help desk for technical support. This forward-thinking initiative, ...

Customer support software is evolving quickly thanks to AI. The tools on this list combine traditional help desk capabilities (like ticketing, knowledge bases, and multi-channel support) with powerful ...

A group of legal aid groups are suing the Trump administration over the halting of millions in federal funding for the legal support of unaccompanied migrant children. The program includes a handful ...

KSAT12 is excited to announce Ernie Zuniga as a permanent member of the Good Morning San Antonio anchor team. Ernie joined KSAT12 earlier this year and has quickly become a continued, trusted ...

ALLENTOWN, Pa. — A city hall employee in Pennsylvania was charged with planting a noose at her desk in January, according to police. LaTarsha Brown is charged with tampering with or fabricating ...