Microsoft will soon add new fraud protection features to Teams calls, warning users about external callers who attempt to impersonate trusted organizations in social engineering attacks.

Deepanshu Saini, Director of Program Management at IQVIA reflects on the interplay between safety and AI pharmacovigilance.

The Board of County Commissioners voted to establish a fee for all telephone customers in Clark County to invest in the ...

Pūkeko use sound elements to create calls and combine them to create complex call sequences in order to expand the range of ...

Ivo raises $55 Million Series B after sixfold revenue growth, as enterprises adopt its AI platform to speed contract review ...

New prescriptive analytics, intelligent personalization, next-best-action guidance, and unified governance move banking from ...

AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

Indyme launches WiFi Call Button at NRF. Features "Ack Back" feedback, silent response mode for safety compliance, and ...

Streams.AI for Microsoft Teams keeps users working inside Microsoft Teams while ensuring communications stay available ...

ServingIntel, a leading technology innovator serving 500+ senior living communities across the United States and Canada, is changing that with the launch of Genesis Voice —the first AI-powered voice ...

In the age of artificial intelligence, higher education institutions must move beyond simply transmitting knowledge and instead prioritize holistic hu ...

First responders around the state have a new advantage when responding to emergencies, thanks to upgrades happening to dispatch systems around Connecticut. Dispatchers in Norwalk are the latest to get ...