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82% of people prefer human customer service reps to AI. Overreliance on AI could cause reputational damage. Some companies are reinvesting in humans over AI. This time three years ago, most people had ...

The unified team is meant to support Microsoft’s work on top priorities like AI. The unified team is meant to support Microsoft’s work on top priorities like AI. is a senior editor and author of ...

Microsoft is refusing to tell Scottish policing bodies where and how the sensitive law enforcement data uploaded to its cloud services will be processed, citing “commercial confidentiality”. As part ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

GitHub Copilot, an AI coding tool offered by Microsoft-owned GitHub, has now reached more than 20 million users, Microsoft CEO Satya Nadella said on the company’s earnings call Wednesday. A GitHub ...

2025 is the year of Obsidian Entertainment. Formed 22 years ago, the legendary RPG maker responsible for Pillars of Eternity, Fallout: New Vegas, Alpha Protocol and countless other video games is on ...

As Microsoft continues innovating and investing in cloud solutions and technologies that help customers enhance productivity and streamline business processes, we are announcing updates to Dynamics GP ...

The report underscores how intelligence on demand, hybrid human-agent teams, and evolving workplace structures are reshaping business operations and talent strategies. 29 April 2025, Nairobi, Kenya – ...

The report underscores how intelligence on demand, hybrid human-AI agent teams, and evolving workplace structures are reshaping business operations and talent strategies. As organizations worldwide ...

Microsoft is focusing on AI agents as one way to expand the market for its Microsoft 365 Copilot platform for business. (GeekWire File Photo / Todd Bishop) Microsoft announced two AI agents for sales ...