Looking all over the place When you’re in a conversation, there’s one sure way to send the message that you don’t care: “Constantly scanning your surroundings instead of making eye contact,” says ...

Are you afraid of talking about race, ethnicity, or gender because you might offend someone? Here are 8 phrases that can be ...

Confident people don’t need to claim they’re always right because they know that learning comes from acknowledging mistakes.

Feedback at work is typically corrective. However, there are other kinds of feedback that we should provide and receive to ...

Complaint-shy Brits avoid giving feedback in-person when eating out • 50% of people in the South East, including Sussex, are uncomfortable complaining ...

Lancastrians are the least likely to speak out when they've had a bad experience at a restaurant, a new survey of British consumers shows.

People in Yorkshire are living up to the polite-Brit stereotype, when it comes to making complaints in restaurants, a new ...

People in Scotland are holding back their feelings when it comes to poor experiences in restaurants, a new survey has found.