CHARLESTON, W.Va. — Suddenlink Communications continues to work on service improvements in West Virginia as the company faces pressure to make changes. The House of Delegates Technology and ...

CHARLESTON — The House of Delegates committee working on a bill laying out new broadband regulations heard from Suddenlink Communications on Monday on what the cable and internet service ...

Lane said the money would go back to West Virginia’s 139,000 cable customers in the form of credit. Lane said it’s estimated a customer would get around $16 on its next bill.

West Virginia regulators fined Suddenlink Communications $2.2 million on Wednesday and ordered it to locate a call center in the state following customer complaints about the quality of service.

The West Virginia Public Service Commission said its chairman has directed Suddenlink Communications to file a plan with the PSC in about a month to correct insufficiencies in customer service.

Kanawha County commissioners said they have filed a request to intervene in the West Virginia Public Service Commission’s investigation of complaints about Suddenlink’s customer service ...

Since January of 2017, the Federal Communications Commission has received more than 900 complaints from Ohio, West Virginia and Kentucky, regarding Suddenlink Communications.

Jul. 3—CHARLESTON — Dubbing a telephone and internet provider's response to "disastrous customer service problems" as "completely inadequate," the Public Service Commission of West Virginia ...

Altice operates in West Virginia under the Optimum brand. Suddenlink Communications, Optimum’s former name, was fined $2.2 million in 2022 by the state Public Service Commission.

Suddenlink Communications will roll out faster high-speed Internet services the week of Jan. 4 in its Beckley, ... three-year investment by Suddenlink in West Virginia and nearby states.