A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want ...

According to CNN, Starbucks baristas will soon return to hand-writing customers’ names in Sharpie on their cups, a practice ...

The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in ...

Starbucks visitors must now buy something to sit in its cafes or use the restroom, reversing the chain's open-door policy instated in 2018.

Starbucks spokesperson Jaci Anderson said the policy reversal is designed to help prioritize paying customers. "We want everyone to feel welcome and comfortable in our stores," Anderson told USA TODAY ...