The first of Dr. Marien’s 8Rs of his Customer’s Bill of Rights is the Right Product. Per his original article, the Right Product was described as: Customers are demanding products that meet tough ...

This ongoing debate has made it clear that we need a deeper understanding of the challenges non-commercial organizations face in tackling labor exploitation and why some research stresses their ...

Louis DeJoy surprised many on Tuesday when he announced that he would be stepping down as Postmaster General of the U.S. Postal Service. While no timeframe was given, in a letter to the USPS Board of ...

Learn how right-sized packaging and cartonization can reduce waste, cut costs, and improve sustainability while keeping customers happy. Despite knowing the importance of strong cybersecurity, the ...

Traditionally, supply chains have focused on cost savings and operational efficiency, often measured by metrics like On Time, In Full (OTIF). However, as CEOs increasingly expect supply chains to ...

Supply chains have moved into the world of tariffs. They have always dealt with tariffs, but under the second Trump administration, tariffs have moved to the forefront. No longer are they simply ...

Ever since my introduction to supply chain vendor compliance in 1993, retailers, organizations and associations, advisory firms, transportation and logistics companies, and hardware and software ...

Barcodes work based on light reflected back to scanner optics: black does not reflect light, while the white (blank) spaces do reflect light. Because characters (alphabetic, numeric, special) are ...

Ensuring that the quantity is correct is reinforced by the use of technology such as automatic identification (barcode labeling and scanning, RFID), counting machines, and scale weights. The Right ...

Some typical supply chain metrics that retailers use to judge vendors on their performance, usually by calendar month, are: Orders accepted vs. canceled. The number of purchase orders accepted and ...