ID.me does not offer phone support at this time. There are two ways to contact Support: If you can sign in to your account, email Support by submitting a ticket: Go to the ID.me Support Contact page. …

Nov 18, 2025 · If you don’t have a phone on a plan that’s in your name, or if Login.gov can’t verify your phone number, you won’t be able to get an account. We recommend you try to get an ID.me account …

Dec 25, 2025 · The company does not currently provide an ID.me help phone number to call directly. Instead of calling the ID.me customer care line, you can use their online chat feature to get the …

ID.me is a platform that businesses use to help verify your identity. For individuals, we help you log into portals and access exclusive discounts.

We are here to help. ID.me simplifies how individuals prove and share their identity online.

When taking a picture of identification documents, make sure: If you’re still having trouble, look for the “Verify identity on a video call” button to join a video call with a Trusted Referee.

Account Management Sign in, manage passwords, set up MFA, and use the ID.me Authenticator App.

For the fastest way to recover your account, use chat—no sign-in needed. Having technical trouble? ID.me simplifies how individuals prove and share their identity online. Copyright © ID.me, LLC.

To complete the ID.me identity verification process, ensure your device, browser, operating system, and phone number meet the requirements listed in this article.

ID.me Wallet simplifies how individuals discover and access benefits and services through a single login and verified identity.