GettingOut by Telmate helps friends or family connect with incarcerated inmates.

Effective Dec 28, 2022: Please be advised, once created, your Friends and Family account will become inactive and is subject to forfeiture after 180 consecutive days of inactivity or non-use unless such …

You must be signed into your GO (GettingOut) account to send and receive internal messages. The inmate receives internal messages the next time they sign in to the system. Note: All messages must …

Once you log in to your GettingOut account, you can schedule a visit by clicking on the Visit link or the Contacts tab. Search for your friend by choosing their facility, choosing whether they’re an adult or …

Depositing money by phone is a convenient way for your inmate to receive money immediately. Just call 1 (866) 516-0115. Our bi-lingual operators are standing by 24 hours 7 days a week to assist you with …

Video visits are video chat conversations available at your facility lobby, from your personal computer and now, at select facilities, on the Visit Now Android app. With video visits, our state-of-the-art …

GettingOut provides phones, messages, video visits, and photo sharing, for friends and family trying to connect with their incarcerated love ones.

You can opt-in to a text and/or email alert reminder by creating a Getting Out account or, text alert only, by contacting our automated voice response system at 866-516-0115.

Visit Now on Demand With Visit Now, there's no scheduling needed, and you can visit from the GettingOut Visits Android app. Tablets Your inmate has access to tablets.

This page contains FAQ, videos, as well as popular help topics about how to use GettingOut.