Dec 15, 2025 · View complaints of Root filed with BBB. BBB helps resolve disputes with the services or products a business provides.

Dec 23, 2025 · Root’s car insurance policies are customizable, but drivers are required to meet the minimum levels of liability coverage set by their state. This typically includes coverage for …

Do you agree with Root Insurance's 4-star rating? Check out what 2,953 people have written so far, and share your own experience.

Aug 17, 2024 · Root Insurance has 1.7 star rating based on 54 customer reviews. Consumers are mostly dissatisfied. 25% of users would likely recommend Root Insurance to a friend or …

Dec 23, 2025 · NerdWallet’s 2026 Root auto insurance review looks at the company’s customer complaints record, policy options and more.

Apr 11, 2025 · Root Insurance reviews, contact info, quotes & FAQ. Get the full story from fellow consumers' unbiased Root Insurance reviews.

Apr 16, 2021 · 10 complaints for Root Insurance Company. Company resolves 40% of complaints brought to its attention from Business Consumer Alliance. Root Insurance Company is rated …

Dec 1, 2025 · What customers don't like: Agent Knowledge and Helpfulness: Root's staff may be unable to provide answers and require multiple contacts. Transparency in Process and …

Nov 1, 2025 · Root car insurance may be a good option for drivers who want their car insurance rates to be based on how safely they drive. This could be an advantage for demographics that …

Learn what customers are saying about Root car insurance. We have an average rating of 4.7 in the App Store with 59,000 reviews and counting (as of Dec '21).